Enabling Discovery

Twist Bioscience and Decode Science established a partnership in early 2019 and since it's inception, our relationship and businesses have grown and it has become a valuable union. The brand and reputation of both organisations has seen growth in a period of great uncertainty and this is a testiment to the product offering and dedicated customer focus of both organisations. We look forward to the continued success of both organisations throughout ANZ and continuing to support our customers and their importance science.

Decode Science stands as an indispensable collaborator for BiOptic, dedicated to delivering unparalleled standards and expertise. They provide clients with invaluable services and advanced technical support. Their proactive engagement in comprehensive training has refined their mastery of instrument applications, enabling them to adeptly meet client demands and contribute to our mutual success.

Decode Science is a highly professional and reliable team, instilling confidence in entrusting our products to their care. We appreciate their valuable contributions and eagerly anticipate our long-term collaboration.

Partnering with Decode Science has been a collaborative experience based on a shared vision for success. Their seamless alignment with our goals and agility in adapting to the dynamic market landscape have been instrumental in achieving mutual milestones. The expanding Decode Science team consistently demonstrates a deep understanding of our industry, providing invaluable insights that support our mission to develop and promote advanced life science tools that empower the research community and translate into future healthcare solutions.

Their dedicated and skilled professionals have gone above and beyond to ensure a smooth and efficient collaboration that supports our vision. Their customer-centric approach marked by responsiveness and proactivity synergises with our operational philosophy. Their strategic guidance and proactive approach have not only contributed to our growth in Australia and New Zealand but have set the foundation for continued success. Their transparent communication, reliability, and integrity have established a foundation of trust that we value immensely. In reflecting on our journey, it's clear that Decode Science is a true partner in our growth story.

Working with Decode as our distributor in Australia and New Zealand has been an exceptional experience. In fact, they stand out as probably the best partners we've had.

Decode exhibits an advanced understanding of the market, showcasing unparalleled connections and experience that have proven instrumental in opening doors and creating opportunities for us.

Their expertise significantly reduced our deal time, delivering only relevant and validated business case opportunities. They excel in teaching and demonstrating our product and effectively convey customer needs back to us.

Decode boasts a team of highly experienced and educated professionals who seamlessly integrate themselves into our extended team. Their commitment to our mutual success is evident in every interaction.

Communication with Decode is a breeze. They are open-minded, flexible with hours, and exceptionally easy to work with. Their responsiveness adds a valuable layer to our collaborative efforts.

Our partnership with Decode has now exceeded a year, and we look forward to continued success together. They have truly become an indispensable part of our journey.